Frequently Asked Questions

 

 01  There are many Zapier consultants on Upwork and Fiverr. Why should I work with you?

  • It relieves you from the long process of vetting freelancers. We take the ownership of delivering zaps within the stipulated time and great customer support

  • We offer 24/7 support for the zaps set up by us and are covered in our plans.

  • Our online reviews, testimonials, and customer stories are phenomenal. 

 

 02  How do I send you my login credentials?

You can safely reply to the welcome email after you subscribe to our plan or setup in LastPass vault.  

 

 

 03  What's included in the unlimited zaps setup? what is not included?

Do Include

  • Our Zaps setup package includes unlimited zaps setup for your organization.

  • Any number of steps can be involved in the zaps

  • Zaps that require webhooks setup

  • Our delivery time is based on the number of zaps and complexity involved. Typically it varies from 5-7 days.

Do not Include

  • Zaps that require coding or scripting.

  • Very complex business logic and not fit to be implemented in Zapier upon evaluation

 04  How does onboarding work?

  • Once you sign up for zap setup or support plan, you'll receive a welcome email with information on your plan and details about how to securely send us your login credentials.

  • Once you send login information for your Zapier, we'll optimize your zaps without breaking any zap.

  • And of course, we'll keep you updated with our work as it happens via email. We make the whole process transparent!

 05  How do you offer support?

  • We handle all our support through email and support tickets.

  • In case email or Support ticket is not effective, we offer zoom video consultation

 06  Do you really offer an unlimited zaps setup?

  • We get a lot of questions about our unlimited zaps setup. But it's true! Unlimited is really unlimited.

 07  Will your support services offer to troubleshoot?

  • Yes, both of our plans offer troubleshooting service. If the issue is with Zapier product itself, we'll reach zapier support raising a ticket, in which case issue resolution takes longer time than usual

 08  Do you offer custom zaps development?

  • We do offer custom development as a supplement to our ongoing plans. If you have a complex or custom zaps requirement, we're happy to do it.

  • Custom development is $50/hr. You'll detail the project to our technical team and we'll give you an accurate estimate for how much time it takes. We'll start working only once you give us the green light to move forward.

KwikSync Consulting, Hyderabad, India.

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